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Yoshicar
Level 1

I am on QB online, I had to restructure my company so I opened a new file and closed the old. I was told that I would have access to my old company file with a

If I had an active subscription I would be able to access any old company files. The file says I will lose access one year from canceling that subscription. I still have an active subscription for my new company under the same login

2 Comments 2
KiazzymaeC
QuickBooks Team

I am on QB online, I had to restructure my company so I opened a new file and closed the old. I was told that I would have access to my old company file with a

Thank you for reaching out, Yoshicar. I'd like to inform you about what happens to your old company file after you cancel your subscription.

 

Even after cancelling your subscription, you will still have read-only access to your old company file for a full year. However, since you have another active subscription using the same login as the cancelled one, you will maintain indefinite read-only access to the old company file. This means you can access it without any time constraints.

 

This arrangement ensures that, even if other accounts under the same credentials are canceled or become inactive, you still have the capability to view your historical financial information, although you will not be able to make any changes. This read-only access is essential for revisiting past transactions, handling tax requirements, or for compliance purposes.

 

For further details, you might want to check out the following articles:

 

 

If you wish to resubscribe your subscription, here’s a helpful article that will guide you through the process: Resubscribe to or reactivate QuickBooks Online.

If you have further questions regarding your access for the old company file, feel free to reply back. I'm here to answer your queries! 

Chrea
Level 8

I am on QB online, I had to restructure my company so I opened a new file and closed the old. I was told that I would have access to my old company file with a

@Yoshicar 

Convert your data to a QB Desktop file format and you can use the trial version to access your historical data for good.

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