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chinoyviraf
Level 1

i am unable to run qb enterprise solution 24 on the computer. it starts then vanishes

 
2 Comments 2
Jovychris_A
Moderator

i am unable to run qb enterprise solution 24 on the computer. it starts then vanishes

Hi there, @chinoyviraf. It sounds like you're experiencing an issue where QuickBooks Enterprise Solutions 24 tries to open but disappears or fails to launch properly. This issue could be caused by a damaged program file, an incomplete installation, or background processes conflicting with QuickBooks.

 

Here’s how you can resolve it:

 

Step 1: Use the QuickBooks Tool Hub to help fix errors in QuickBooks.

 

  1. Close QuickBooks on your computer.
  2. Download the latest version of the QuickBooks Tool Hub (version 1.6.0.8).
  3. Save the file somewhere easy to find, such as your desktop or Downloads folder.
  4. Open the downloaded file (QuickBooksToolHub.exe) and follow the on-screen installation steps. Agree to the terms and conditions.
  5. Once installed, double-click the QuickBooks Tool Hub icon on your desktop to open the program.

 

Step 2: Run Quick Fix My Program (in Tool Hub)

 

  1. In the Tool Hub, select Program Problems.
  2. Click Quick Fix My Program to stop any background processes QuickBooks could be using and repair the software.
  3. Reopen QuickBooks Desktop Enterprise Solutions.

 

If the issue continues, proceed to Solution 2: Rename the QBWUSER.ini file, as explained in the article: Opening QuickBooks splash screen displays and disappears without opening QuickBooks Desktop.

Please let us know if you need more QuickBooks assistance.

SIAB
Level 7

i am unable to run qb enterprise solution 24 on the computer. it starts then vanishes

@chinoyviraf 

Install the trial version of QB Desktop 2023 to isolate the problem.

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