Hello there, Carly.
I understand the frustration you’ve been experiencing with this issue, and I appreciate how valuable your time is.
Please know that bank connection issues with QBSE can sometimes occur due to system maintenance or updates taking place on your bank's end. I recommend signing in to your online banking app or contacting their customer support team to confirm if there is an ongoing one.
If there's no bank maintenance activity, we can start by connecting your Venmo account to QBSE using a private or incognito browser window. Alternatively, you can use other supported browsers when logging in to your QBSE account and try re-establishing a bank connection with Venmo.
If the issue persists, please contact our Live Support Team, who can closely examine your account in a secure setting and conduct a thorough investigation into the matter. They have specialized tools and resources to help address this situation.
Here's how you can reach them:
- Click the Help (?) icon.
- Type Contact Support in the search bar.
- Select Contact Us to choose a Chat or Callback option.
Phone support is available on weekdays from 8:00 AM to 7:00 PM. You can request a callback during weekdays from 8:00 AM to 6:00 PM, and a support expert will contact you as soon as possible. Chat support is available weekdays from 8:00 AM to 10:00 PM and weekends from 8:00 AM to 6:00 PM.
If you have additional questions about QuickBooks, don’t hesitate to respond to this thread.