Let's embark on a series of troubleshooting steps together so you resume managing your taxes smoothly and without interruption, @otonnerre.
Before anything else, could you please provide the exact error message you encountered? Any extra details you can offer will be appreciated as this will help us provide accurate and tailored solutions to address your issue effectively.
In the meantime, let's troubleshoot the problem to determine if the issue is related to your browser. Regular browsers may display unexpected behaviors when interacting with QuickBooks due to excessive cached data. Accessing your account and navigating the Taxes tab in a private window can bypass this accumulated cache, enabling a clean and fresh connection with QuickBooks.
These are the keyboard shortcuts:
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Shift + N
If you can access your deductions from the Taxes tab while using an incognito window, kindly return to your regular browser and clear its cache to restore optimal functionality. You can consider switching to a different supported browser as an alternative.
If you want to update your tax profile, please refer to the provided reference for comprehensive guidance and step-by-step instructions to assist you in making the necessary changes efficiently: Review your tax profile in QuickBooks Solopreneur.
We're always here to address any questions or concerns you may have while using QuickBooks. Whether it's about managing taxes or navigating deductions, please don't hesitate to reach out. I'm readily available to provide any assistance you may need to ensure your experience is as smooth and efficient as possible.
