Limited time. 50% OFF QuickBooks for 3 months.

Buy now & save
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
jzurad
Level 1

I cannot print pay stubs with desktop 2016, all else prints.

I just installed Quickbooks Desktop 2016 and cannot preview or print pay stubs. All else seems to print fine. Does anyone have a solution? Thanks

3 Comments 3
FishingForAnswers
Level 10

I cannot print pay stubs with desktop 2016, all else prints.

@jzurad  2022 is the earliest version that still supports payroll.

 

Most likely, they just cut that off with all the other support for 2016.

Clark_B
QuickBooks Team

I cannot print pay stubs with desktop 2016, all else prints.

You can utilize the QuickBooks Tool Hub to help resolve errors when printing pay stubs, @jzurad. Below, I'll share insights and troubleshooting steps to address your concern.

 

To begin with, could you let me know if you received any error messages when attempting to preview or print your pay stubs? This information will help me offer a precise solution to your issue.

 

Additionally, ensure that your QuickBooks is updated to the latest release and that there are no error messages or warning lights on your printer. After that, review the solutions outlined below to tackle the printing issue.

 

Solution 2 in Step 3: Try printing to a different printer

 

  1. In QuickBooks, go to File, then select Printer Setup.
  2. Select the form you want to print.
  3. Select a different printer, like the Microsoft XP printer.
  4. Select Help in this area for more help with these settings.

 

Solution 3: Test your company file and QuickBooks installation

 

  • Print a different form or, if you’re using customized forms or memorized reports, try a standard form or report.
  • If you were printing a batch of forms in QuickBooks, try to print a single form. If successful, try to print smaller batches.
  • Open one of the QuickBooks sample company files and try to print the same type of form or report. If it works, use Resolve data damage on your company file to resolve any data damage in your file and then try to print again.

 

Solution 4: Run the Print and PDF tool from the QuickBooks Tool Hub

 

  1. Close QuickBooks.
  2. Download the most recent version (1.6.0.8) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.

 

Then, use the Print and PDF Repair Tool:

 

  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Select QuickBooks PDF & Print Repair Tool. It'll take about a minute to run.
  3. Try to print or save it as a PDF from QBDT again.

 

For more detailed information about the solutions, check this article: Fix printing issues in QuickBooks Desktop.

 

I'll also add this resource to help troubleshoot problems when you can’t print, email, or save as a PDF from QuickBooks Desktop: Fix PDF and Print problems with QBDT.

 

Please let me know if you have any follow-up questions about printing pay stubs or anything else related to QuickBooks. I'll be more than happy to answer them.

Chrea
Level 8

I cannot print pay stubs with desktop 2016, all else prints.

@jzurad 

Are you running QB Desktop on Win 11?

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up