Let me provide you with updates about the error in QuickBooks Online (QBO), Teberle.
As I've checked, there's an ongoing investigation for the error message you've encountered when attempting to delete an accountant user to ensure you that our engineers are working together to investigate this matter. With this, I recommend contacting our technical support so they can look up your account and add you to the list of affected users. That way, you'll receive email updates on the status of the in-progress investigation.
Here's how to contact them:
- Log in to your QBO company.
- Click Help.
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Our support hours for Plus, Essentials, and Simple Start are Monday - Friday, 6 AM to 6 PM PT, and Saturday, 6 AM to 3 PM PT Advanced, any time, any day.
Moreover, you can check this article to learn more about utilizing the My Accountant page in QuickBooks Online: How to use the My Accountant page.
I'll be around in the comment section if you have other questions about unexpected error messages or other QuickBooks-related concerns. We'll do our best to fix them promptly.
