cancel
Showing results for 
Search instead for 
Did you mean: 
svcfo
Level 1

I have been using QuickBooks since 2000. Per Intuit as a current QuickBooks Desktop Premier 2021 user with service ending 5-31-24, I should be able to purchase QuickBooks Desktop Premier 2024 to replace it. How do I do that? Whenever I call QuickBooks’

I have been using QuickBooks since 2000. Per Intuit as a current QuickBooks Desktop Premier 2021 user with service ending 5-31-24, I should be able to purchase QuickBooks Desktop Premier 2024 to replace it.  How do I do that?  Whenever I call QuickBooks’ sales I am told to purchase an online or desktop enterprise version.  I do not need that level.

4 Comments 4
SarahannC
Moderator

I have been using QuickBooks since 2000. Per Intuit as a current QuickBooks Desktop Premier 2021 user with service ending 5-31-24, I should be able to purchase QuickBooks Desktop Premier 2024 to replace it. How do I do that? Whenever I call QuickBooks’

Hello there, svcfo.

 

I understand that it is important for you to upgrade from QuickBooks Desktop (QBDT) Premier 2021 to a newer version due to its discontinuation after May 31, 2024.

 

Please note that QuickBooks Desktop Premier 2024 is no longer available for purchase. Since you're using standalone QBDT Premier, the available option we can offer for you is to move your data to QuickBooks Online (QBO) for the flexibility to work from anywhere. If you have larger businesses with complex needs, we also suggest utilizing QuickBooks Desktop Enterprise.

 

I see that these options don't meet your business needs. Please know that we still offer QuickBooks Desktop Plus subscriptions before July 31, 2024. It is a subscription-based service. Once you get this before July 31, 2024, you'll be able to continue to renew after the said date. You can visit this article to get more details: Buy QuickBooks Desktop Premier Plus

 

To make this possible, I recommend reaching out to our Sales Team. Although you've already contacted one of them, they would be the best people to assist you with this. Their contact details can be found in the Purchase QuickBooks Desktop Plus before the cut-off date section.

 

Additionally, you can go to the Customer Account Management Portal to easily manage various aspects of your account, including the ability to view and manage your subscriptions, update your payment method, and download any products you have purchased.

 

I am always here to help you with any details you need about purchasing in QuickBooks Desktop. Please feel free to post your questions.

4Gal
Level 11

I have been using QuickBooks since 2000. Per Intuit as a current QuickBooks Desktop Premier 2021 user with service ending 5-31-24, I should be able to purchase QuickBooks Desktop Premier 2024 to replace it. How do I do that? Whenever I call QuickBooks’

@svcfo 

Contact @Fiat Lux - ASIA and they can help to obtain the license of QB Desktop 2024 Premier Plus to upgrade your version.

blcrouse
Level 2

I have been using QuickBooks since 2000. Per Intuit as a current QuickBooks Desktop Premier 2021 user with service ending 5-31-24, I should be able to purchase QuickBooks Desktop Premier 2024 to replace it. How do I do that? Whenever I call QuickBooks’

I chatted with someone with Fiat Lux yesterday about this same subject and was told that QB Desktop 2024 Pro Plus for single user = $650 and they can help to obtain the license + you can get $100 cashback to pay with a business credit card.  They also said that Intuit will support QB Desktop 2024 + Enhanced Payroll until 2027 as long as you pay the renewal fee to keep your licenses active.  So basically, Quickbooks is forcing their long standing loyal customers like myself to go to a yearly subscription/renewal and next year the renewal fee could be whatever.  This is America where we are use to having the freedom to choose and I don't like being forced to do things.  If it is not broken, don't fix it.  The only reason I see the Intuit is doing this is to make money off of the yearly subscriptions.

 

SIAB
Level 3

I have been using QuickBooks since 2000. Per Intuit as a current QuickBooks Desktop Premier 2021 user with service ending 5-31-24, I should be able to purchase QuickBooks Desktop Premier 2024 to replace it. How do I do that? Whenever I call QuickBooks’

@blcrouse 

Quickbooks is forcing their long standing loyal customers like myself to go to a yearly subscription/renewal

 

Simply put, they want you switching to QB Online. You can use QB Desktop with a non subscription license + a stand alone payroll app to lower your cost. You will register payroll expenses as JE in QB Desktop manually.

Need to get in touch?

Contact us