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abqualityautogla
Level 1

I have error code 132. 400. Can anyone help on this?

 
3 Comments 3
Tori B
QuickBooks Team

I have error code 132. 400. Can anyone help on this?

Good afternoon, @abqualityautogla

 

Thanks for taking the time to reach out to the QuickBooks Community for support. 

 

To clarify, what task are you trying to perform when receiving the error message? Could you provide a screenshot of the error? 

 

Typically, the error 400 is caused by the server being unable to process the request being sent due to an issue perceived by the server (corrupted). Therefore, if you're trying to connect your bank account and receiving this error message, you'll want to check with your bank's website to see if the same error message pops up. If so, the error may be coming from your bank, and you'll need to contact them for further investigation. 

 

In the meantime, you can always manually update your bank transactions. To do this: 

 

  1. Go to the Banking tab.
  2. Select the blue tile at the top for the bank account you want to update.
  3. Click the Update button. If you see a message about additional authentication, follow the on-screen instructions. 

 

Please let me know if this isn't the case for you. I'll be sure to keep an eye out for your reply and look forward to chatting with you soon. Take care! 

 

 

abqualityautogla
Level 1

I have error code 132. 400. Can anyone help on this?

It is happening when we try to save a new invoice. It says it is unable to retrieve data too. All on app. Desk top works fine.

MJoy_D
Moderator

I have error code 132. 400. Can anyone help on this?

Thank you for responding and providing more information about the difficulty you're experiencing when attempting to create an invoice, @abqualityautogla.

 

You can perform some troubleshooting steps to resolve the error you're having. 

 

First, make sure to use the latest version of the QuickBooks Online (QBO) mobile app. Try to check if you can now create an invoice. If the error persists or you already have the latest app, clear your app cache. 

 

The piled-up cache in your application caused this unusual behavior. Clear your data or cache for this app in the Storage section of your mobile phone to reset the app to its default state.

 

Here's how to clear app cache or data storage if you're using an android:

 

  1. Open your phone's settings app.
  2. Look for the QBO app.
  3. Tap the clear data or the clear cache option. 

 

Once done, log back in the account, refer to the video tutorials below on how to record an invoice and customer payment in the mobile app:

 

 

If you need any additional assistance with your invoices or anything else, please leave a comment below. Enjoy the rest of your day!

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