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zuzu1
Level 1

I have quickbooks desktop 2022. my program has been locked because I keep getting a message my subscription has expired. If I own the desktop program what subscription are they referring to/

 
2 Comments 2
SIAB
Level 7

I have quickbooks desktop 2022. my program has been locked because I keep getting a message my subscription has expired. If I own the desktop program what subscription are they referring to/

Can you login to CAMPS and find your license code there?

https://camps.intuit.com

 

You can renew your license through a partner and get cashback. Another option, purchase a new license for QB Desktop 2024. 

Rusimyhr
QuickBooks Team

I have quickbooks desktop 2022. my program has been locked because I keep getting a message my subscription has expired. If I own the desktop program what subscription are they referring to/

I appreciate the details you’ve provided, Zuzu. What you recall is the older one-time license model, but the lock on your QuickBooks Desktop 2022 confirms it is operating under the current, annual subscription terms.

 

The expired message refers to the annual subscription for your software. Starting with the 2022 version, Intuit transitioned the core desktop product away from the one-time license model. This means a continuous annual payment is required to keep the core accounting functions, security updates, and essential services like bank feeds active.

 

When this annual subscription expires, the software enters a View-only mode. Your company data file is still safe and remains accessible for one year for viewing and exporting, but you will be blocked from performing core functions, such as adding new transactions or editing records. To unlock your QBDT 2022 and fully restore its functionality, you’ll need to renew your annual subscription.

 

You can visit our Customer Account Management Portal (CAMPs) page. This reference includes topics that'll help keep your account up-to-date, billing, and product information.

 

If you have any further questions about QuickBooks or need assistance with any task inside the program, don’t hesitate to let us know.

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