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pl23
New Member

i have unapproved timesheet but still cant edit with an error message stating" locked"

QB time

1 Comment 1
GenmarieM
QuickBooks Team

i have unapproved timesheet but still cant edit with an error message stating" locked"

Hi there, @pl23. Unlocking your unapproved timesheets is an easy process. Let me walk you through the process.

 

When exporting timesheets to QuickBooks Online, QuickBooks Time locks the timesheets to prevent them from being exported again. If you need to modify or delete a timesheet in TSheets, use the Unlock Exported Time tool.

 

Also, it is important to note that you can only open time up to 90 days in the past. Here's how to unlock:

 

  1. Log in to QuickBooks Time, then click the QuickBooks dropdown on the upper right.
  2. Select Unlock Exported Time.
  3. Choose a Start Date and an End Date.
  4. Select All employees or narrow it down to specific individuals or employee groups for more precise access.
  5. Review the timesheets to be unlocked, then click Unlock Timesheets.
  6. In the confirmation notice that appears, select Confirm Unlock.
  7. Go to Approvals and select the same date range and employees you unlocked.
  8. Click on Unapproved for each employee.
  9. Make any necessary edits to the unlocked timesheets in the Approvals Report, Time EntriesTimesheets, or any other relevant section.
  10. Return to Approvals and re-approve the adjusted timesheets.

 

You can also refer to this article for the detailed information on unlocking your timesheets: Unlock QuickBooks Time timesheets.

 

If you have any other questions or need further assistance, feel free to reach out. We're always here to help.

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