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hi80
Level 1

I'm getting the following error when I try to connect BlueVine through Apps: { address: { streetAddress: [ "This field may not be blank." ] } }

 
1 Comment 1
AlverMarkT
QuickBooks Team

I'm getting the following error when I try to connect BlueVine through Apps: { address: { streetAddress: [ "This field may not be blank." ] } }

Welcome to the QuickBooks Community, @hi80

 

In integrating Bluevine with QuickBooks Online (QBO), the app requires access to your QBO data. The error message you've encountered indicates that the street address field is required and cannot be left blank during the integration process. Let me assist you further on this.

 

First, I recommend updating your street address in accounts and settings since the app depends on the information data provided by QBO. 

 

  1. In your QBO account, go to the Gear icon.
  2. Select Accounts and settings.
  3. Go to the Address in the Company tab.
  4. Update your street address.
  5. Click on Save, then Done.

 

Next, although your integration between QBO and Bluevine was unsuccessful, it would still appear connected on the Overview page. I suggest disconnecting the app and reconnecting it to have a fresh start. Please refer to the image below for the app disconnect.

 

 

After this, reconnect the app. If this still doesn't work, reconnect the app through your browser's incognito mode, as this may also be a browser-cache-related issue. If the problem persists, I recommend contacting Bluevine support

 

For future use, check out this website in case you need assistance with other QBO-related concerns: Self-help articles.

 

You're always welcome in the Community should you have further updates on integrating Bluevine and QBO. Take care.

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