Welcome to the Community, @info-hmrdn-com.
I'd like to hear a little more about the issue you're experiencing. Can you provide a few more details?
- What kind of document are you uploading?
- Where are you uploading this?
- Are you getting an error message?
If you're using a mobile device to add receipts and bills, here's how:
- Open the app, then tap the Menu ≡.
- Select Receipt snap.
- Choose the Receipt Camera and snap a photo of your receipt.
- Select Use this photo, then tap Done.
I'll wait to hear back, so we can look more into this issue. In the meantime, you can check out this article:: Attachments in QuickBooks Online.
Let me know about these questions, and we can work on finding out what's going on. Take care!