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info-hmrdn-com
Level 1

I'm trying to add a pdf within the online app. I've saved my pdf to my device and verified it's there. When selecting add note, and opening the file it doesn't show up?

Is there a different way to add PDF attachmens within the mobile app?
1 Comment 1
Jessica_young
Moderator

I'm trying to add a pdf within the online app. I've saved my pdf to my device and verified it's there. When selecting add note, and opening the file it doesn't show up?

Welcome to the Community, @info-hmrdn-com.

I'd like to hear a little more about the issue you're experiencing.  Can you provide a few more details?

  • What kind of document are you uploading?
  • Where are you uploading this?
  • Are you getting an error message?

If you're using a mobile device to add receipts and bills, here's how: 

  1. Open the app, then tap the Menu ≡.
  2. Select Receipt snap.
  3. Choose the Receipt Camera and snap a photo of your receipt. 
  4. Select Use this photo, then tap Done.

I'll wait to hear back, so we can look more into this issue.  In the meantime, you can check out this article:: Attachments in QuickBooks Online.

 

 

Let me know about these questions, and we can work on finding out what's going on. Take care! 

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