You can absolutely request a callback from a live expert, @MANTISEXTERMINATOR.
Before moving forward, we’d appreciate it if you could share a bit more about which part of the banking feature in QuickBooks Online you’re having trouble with. Sharing a few details will help us provide better assistance while you wait for your callback.
To request a callback, please follow the steps below:
- Select Help (?) icon at the top.
- Go to the Search tab to activate the Contact Us button.
- Click on Contact Us.
- Enter your concern in the text box and click Continue.
- Select Callback as your preferred option.
Please note that support availability depends on your subscription plan:
- For Plus, Essentials, and Simple Start subscribers, live support is available Monday through Friday, 6 AM to 6 PM PT, and on Saturday, 6 AM to 3 PM PT.
- Advanced subscribers can contact support 24/7.
We’re here to support you, so feel free to reach out again if you have any other concerns.