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ROANNE-LABRADPR
New Member

I've noticed that my Quickbooks account logs out automatically each time I open or make adjustments to invoices. I already did the AI suggestions. Can anyone solve this?

can anyone resolve my issue with my account, where it automatically log outs each time I adjust invoices and hit save and close?

1 Comment 1
jenop2
QuickBooks Team

I've noticed that my Quickbooks account logs out automatically each time I open or make adjustments to invoices. I already did the AI suggestions. Can anyone solve this?

QuickBooks automatically logging out in the middle of doing a task can be caused by a couple of technical issues, Roanne.

 

Since you've already exhausted all user-side troubleshooting steps, I'd suggest reaching out to our live support teams. One of our support agents will take a closer look at this to determine why you're automatically logged out when editing invoices.

 

Here's how to reach out to them:

 

  1. Click the Help menu in the upper-right-hand corner of QBO.
  2. Proceed to the Assistant tab.
  3. Type in "contact support" in the chat box and press Enter.
  4. Select Contact a human, then click Live Chat or Call me back.
  5. Type in a short description of your concern and click Continue.
  6. Choose between Callback or Chat.

 

Don't hesitate to visit us again if you need anything else.

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