Let's go through some troubleshooting steps to check the scheduled shift you entered, Samantha52.
To start, I recommend clearing your browser's cache to remove any excess data that might be impacting QuickBooks Online's performance. You can also consider using an alternative browser to narrow down the situation.
If the problem continues, I suggest contacting our live support team. They have specialized tools to securely review your account, identify the issue, and provide personalized assistance.
Please feel free to respond below with updates on how things are progressing on your end.