pjenkins2019-yah,
Thank you for reaching out to us. If Security Metrics emails indicate non-compliance but QuickBooks shows no issues, try these steps:
- Verify the sender's authenticity to avoid phishing.
- Check your Security Metrics account or portal directly for compliance status.
- Review any recent security or compliance notifications outside QuickBooks.
- Ensure your QuickBooks software and security settings are up to date.
- Contact Security Metrics support for clarification on the compliance alerts.
QuickBooks itself may not display external compliance statuses, so checking directly with Security Metrics is key.
You can visit this link for more info: https://www.securitymetrics.com/blog/securitymetrics-support-faq
For additional questions and concerns, our Community Team is always here to assist you. Have a nice day.