BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months*   Ends 11/30

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
pjenkins2019-yah
Level 1

Im getting emails from security metrics that im not compliant

But there is nothing on my quickbooks saying so. What do I do?

1 Comment 1
raymund_A
QuickBooks Team

Im getting emails from security metrics that im not compliant

pjenkins2019-yah,

 

Thank you for reaching out to us. If Security Metrics emails indicate non-compliance but QuickBooks shows no issues, try these steps:

 

  1. Verify the sender's authenticity to avoid phishing.
  2. Check your Security Metrics account or portal directly for compliance status.
  3. Review any recent security or compliance notifications outside QuickBooks.
  4. Ensure your QuickBooks software and security settings are up to date.
  5. Contact Security Metrics support for clarification on the compliance alerts.

QuickBooks itself may not display external compliance statuses, so checking directly with Security Metrics is key.

 

You can visit this link for more info: https://www.securitymetrics.com/blog/securitymetrics-support-faq

 

For additional questions and concerns, our Community Team is always here to assist you. Have a nice day.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us