Intuit Fraud Issues

Sadly, a LOT of people have had this issue. (You can use the Search bar at the top of any page here in the community, to find others)  

It seems Intuit/ QB is NOT so willing to help with the issue, nor stop charging you.  I refuse to let Intuit/ QB have there hands in my companies money.  

Sorry this is happening.  I would suggest getting rid of at least THAT part on Intuit/ QB.  There are safer ways to do things. 

Good luck. 

Hi there, KStratton.

Ensuring the security of your data and account is of utmost importance to us. We have implemented a range of features aimed at thwarting fraudulent activities, including multi-factor authentication and robust data encryption measures.

However, for matters related to billing and subscriptions, it's essential for us to take a look at your account and billing history. Therefore, I recommend contacting our support team once more. They can take a look at these charges and transactions to make sure that we can effectively address this situation.

Here's how to reach out to them:

1. Go to the Help menu in the upper-right hand corner to open the QB Assistant window.
2. Type in "talk to a human", then press Enter.
3. Click Contact Support Team, then provide a short description of your concern.
4. Press Enter once again.
5. Select No, I still need help, then choose Contact Support Team.
6. Look for the Have us call you option and click on it.

Additional information on how to contact them and their business hours are also discussed here: 

• QuickBooks Online Support
• Contact Payments or Point of Sale Support

Beyond safeguarding the information you provide, we also take a proactive stance in identifying potential scams and frauds that could affect our customers. You can contribute to our efforts in combating suspicious activities such as phishing or technical support scams emails by reporting them through our Security Center.

Here's how:

1. Go to this website: https://security.intuit.com/.
2. Click Contact Us.
3. Scroll-down a little bit and click the type of information that you want to report. 

The Community is always here if you need anything else. 

To top it of, we paid a lot of money for our QB Premier edition fr our small service company, now we cannot even bill our service customers, as QB quit letting us bill online, as 2021 is no longer supported.  We switched to ZOHO FREE, and it is working great.  QB has got to be taking a hit for all their greed.

Intuit is ROTTEN!

This is happening to me as well and I reported it immediately.   QuickBooks Payments keeps sending me a bill for money that was not mine and I don’t even have  QuickBooks Payment Account.  I provided a police report and they are not helping me resolve this situation.  I hope to resolve this soon.  

Intuit made an unauthorized charge on my debit card for $110.78. I call their customer service and they could find no such charge. When I logged onto my Intuit account the only means of payment they had on file was an expired credit card, not my debit card. I had to call my bank to report the fraudulent charge and get a new debit card. This truly puzzles me!

If you use ACH Intuit sits on the money for several days (debited from the bank, does not appear in the suppliers account), profiting off the sweeps I assume.  This may not be strictly illegal, but an ACH payment is a PAID service, and that's where it gets sticky.  Further, Intuit provides not record of payment have been delivered/deposit acknowledgement.  This would expose the date difference.