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Naseer
Level 2

Intuit Online Payroll for Accountant Professionals

I have used Intuit Online Payroll for accountant professional for over 12 years.  I wish they would allow for us to create a profile for our employees so they could access and process payroll for our clients without having access to secure information, such as the employees Date of birth and Socials. I do not feel comfortable knowing that anyone with access has this info.  There should be security levels and I think this is a basic thing they should have done long ago.  I have mentioned it to customer care several times and only hear that they are talking about.  It would save me time and money and allow me to do other things.

 

 

2 Comments 2
Giovann_G
Moderator

Intuit Online Payroll for Accountant Professionals

Thank you for your loyalty, Naseer.

 

The ability to create a profile to handle payroll and control access to sensitive information is currently unavailable. I understand that having this option is important for you to save time and focus on other duties. I'd suggest adding users to the only trusted employee of yours and set up Payroll Only access. They'll have access to employee information and process payroll, but they won't be able to make any changes.

 

Here's how:

 

  1. Login to Intuit Online Payroll for Accounting Professionals.
  2. Select the client's name from the dropdown menu.
  3. Click the Setup tab.
  4. Choose Payroll Account Access.
  5. Hit Add a User.
  6. Enter the user's information, select the box to allow payroll account access, and click Ok.
  7. Our system will email a temporary password to the new user.
  8. The user can now access their account from the www.managepayroll.com website. Upon initial login, they'll be prompted to change the temporary password to a permanent password.

 

More information about managing your client's account can be found in this article: IOP4A - Adding and managing clients.

 

In addition, you may also submit a product request through this link: Customer Feedback for QuickBooks Online. Your suggestion will be reviewed by our Product Development Team. Once it has been accepted, it may be included in future product updates.

 

If you need further assistance managing your client's account, just leave a comment below. I'll be here to help you.

Naseer
Level 2

Intuit Online Payroll for Accountant Professionals

This does not solve the issue.  The user still has access to view secure information.  They should just limit the role of payroll only to be able to enter hours.  Now, the can run reports and see the employees info in full.

 

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