Intuit won"t let me log in

Which QB Desktop year version do you run? For some recent versions, from time to time you will need to sign in with your Intuit ID before signing in with a different password.

Hi there, @tahoegal. 

I'm here to provide additional information to help you log in to your QuickBooks Desktop (QBDT) account.

Let's first make sure that your QuickBooks is updated to the latest version. Open your QuickBooks Desktop and press F2 to open the Product Information window. 

Then check your current version and release. If it’s not updated, you can follow these steps on how to do it.

 Here's how:

1. Go to the Help menu at the top and pick Update QuickBooks Desktop.
2. On the Options tab, click Mark All, then Save.
3. Select Update Now and mark the all available updates from the list.
4. Then select Get Updates to start the download.
5. When the download finishes, restart QuickBooks.

For more details about the steps above, you can check out this article: Update to the latest release of QuickBooks Desktop.

Also, if you’re QuickBooks Desktop is updated you can proceed to step 2 on this article:  What to do if you can't open your company file in QuickBooks Desktop.

Let me know how this goes by leaving a comment below. I'm always around to help you out.