Inventory quantity adjustment error

Ensuring your inventory management success is my top priority, @anchorjyp. Let's troubleshoot and take the necessary steps to guarantee seamless quantity adjustments.

Occasionally, the accumulated cache and cookies in the system can become outdated or corrupted, leading to unexpected behaviors. Let's open your account using an incognito window and make inventory adjustments. Here are the keyboard shortcuts:

• Google Chrome and Microsoft Edge: Ctrl+ Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P
   

After making the adjustments successfully, return to your default browser and clear your cache to refresh the system.  You can also switch to other installed supported browsers, which is a good alternative.

For future reference, you can generate a report that provides detailed information on the performance of your business, such as the number of products sold, the revenue generated, and the profit margins. 

I'm always here to lend a hand and ensure you receive the help you need, @anchorjyp. If you have additional queries with your inventories, click the reply below. Stay safe! 

Incognito and doing it in a different browser didn't work.. is there another way to solve this?

incognito mode and doing it in a different browser didn't work.. is there another way to solve this?

We appreciate your effort in following the troubleshooting steps mentioned by my colleague, @anchorjyp. Let me direct you to the team that will provide further assistance with your Inventory quantity adjustment concern.

Since the initial troubleshooting did not resolve the issue, I recommend contacting our support team again. They will be able to perform a thorough investigation to pinpoint the root cause of this issue. Our support team has the necessary tools and expertise to address this effectively.

To reach a live representative:

1. Log in to your QuickBooks Online Company.
2. Click on the Help button at the top of the page.
3. Choose the Search tab, then click Contact us.
4. Type in your concern, and click Continue.
5. Under Callback, click Have us call you button. This will route you to enter your details.
6. After that, select Get a call.
7. You will now be added to the queue and wait for us to call you.

Additionally, you can run inventory reports to get helpful insights into the things you buy and sell.

Let us know if you have other concerns with inventory in QuickBooks. We're here to help you in any way we can.