inventory

Hello there, @bandit1.

To check on what happened to your items, we can run a Quick report to identify why the quantity on hand is zero.

 Here’s how:

1. Open your QuickBooks Desktop Company. Then, click the Lists tab and select Item lists.
2. Right-click on the item and select Quick Report.
3. Click the item to check if there is an inventory adjustment. It could be the reason why your quantity on hand is zero. To correct it, simply delete the adjustment to undo.

You can also check out this article on how to adjust your inventory to keep your inventory status in QuickBooks accurate: Adjust your inventory quantity or value in QuickBooks Desktop.

I'll be around to help you if there's anything else you need. You can always find me here. Have a good one!

I checked the quick report and its all zeros. I know I can adj. the qty but I purchased 16 of these at 700.00 ea, and would like to know why they don't show up the purchasing shows the purchases but not the item list or inventory

Hello @bandit1,

Let's continue our troubleshooting steps so you can identify your item has zero quantity on the list.

Since the quick report also didn't show any quantity, can you tell me how did you create the purchase? Say you created it with a purchase order, you'll have to receive and pay the items first so it'll add the quantity to your list. Let me show you how.

1. Open the purchase order.
2. Select Create Item Receipts.
3. Click Bill Received.
4. Under Open POs Exist, select Yes.
5. On the Open Purchase Order window, select the open transaction.
6. Select OK.
7. Click Pay Bill.
8. Select Pay Selected Bills.
9. Click Done.

But if you can confirm the purchase is created with a bill, you may need to let QuickBooks run the utility tools. This way, the system will run a quick scan with your company data to further determine why your item's list has zero quantity.

To do so, here's an article you can read to learn more about how the tools work: Keep getting error messages or seeing unusual behavior?

Additionally, I've got you this helpful article for guidance in preparation for the 2020 tax season: QuickBooks Desktop Year-end Checklist.

If there's anything else that I can help you with, please let me know by leaving any comments below. I'll be here to lend a hand.

no adj.

Thanks for the quick reply, bandit1.

When you say no adj, could you please elaborate to me? Also, may I know how did you create the purchase? Any information will help us to find the exact resolution of your concern. 

I'll be waiting for your response. Keep safe!

one of your other people wanted me to do a quick on the part to see if there were any adj. there not. I purchase the item thur a PO 

Thank you for getting back to us and clarifying your concern, @bandit1.

Allow me to provide some clarifications about creating Purchase Order (PO) and help you from there.

Please know that PO is a non-posting transaction. Since you purchase your items through a PO, the quantity entered on the transaction won't show on your list until you converted it to a bill or a check. As stated by my colleague JonpriL above, you'll want to convert the PO first so it'll add the quantity. You can follow the detailed steps shared by my peer to learn how to convert the PO to a Bill.

I'm adding this article for more details: Receive inventory with a bill.

You might also want to read this article to learn how to use inventory assembly items: Combine your inventory items to build finished goods.

Should you need any assistance managing your inventory items, I'm available here to help any time!