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Level 1

Invoice lines showing a 0.00T balance



My Quickbooks seems to have updated and all my invoice/sales receipt lines of information have a zero balance with a T at the end (except for the line actually charging).  I've seen previous posts showing how to switch to old layout but I don't have that option.  How do I change this as most of our invoice is explaining the service and product and referring to purchase orders so having 0.00T at the end looks ridiculous.  Plus we didn't have the tax line showing as our service isn't taxable so how do I stop this from showing as well?



1 Comment 1
QuickBooks Team

Invoice lines showing a 0.00T balance

Hi there, Ginge.


Currently, the ability to have further customization settings, such as including blank amount columns is unavailable in QuickBooks Online. 


In the new invoice experience, one of the changes you may notice is the display of "0.00" at the end of each line item, even when you prefer it to be blank. I'm here to guide you in expressing your feedback effectively to address this.


To start, I recommend sending feedback to communicate your specific customization requirements. By doing so, our product developers can understand your needs and potentially consider adding this feature in future updates.


Here's how to send feedback:


  1. Click the +New button.
  2. Select Invoice.
  3. Click Feedback at the top-right corner.
  4. Enter your feedback.
  5. Press Submit feedback.


For additional insights into customizing your sales forms, you can refer to this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.


For future reference, here's an article on effectively managing your customers' payments in QuickBooks: Record invoice payments in QuickBooks Online.


If you have any more inquiries or require help with invoicing in QuickBooks Online, please don't hesitate to come back here in the Community. Ensuring your satisfaction is our top priority.

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