Hi there, Susan.
Once your Sales Order has been converted to an invoice, the quantity cannot be changed for partial invoicing. However, I have a workaround that can help you achieve this functionality.
We recommend connecting your e-commerce to your QuickBooks Online account to manage sales orders and invoices efficiently. You'll also be able to invoice for partial quantities to your customers, depending on the e-commerce services. Otherwise, you can browse for a third-party app that has this feature.
While this option isn't directly available within the QuickBooks sales order feature, I recommend sending feedback to our product engineers. Our product team values your input and will carefully consider it for future improvements. Here's how:
- Select the Gear icon and choose Feedback.
- Fill in your suggestions in the Feedback field.
- Select Next to send it.
Let me know if you have additional concerns with QBO. We're always here to help.
