Thanks for joining us here, DawnRG. Each invoice sent from QuickBooks Online has its own unique payment link that would only display a single transaction.
To check why your customer is seeing multiple invoices, we need to make further investigation. Please contact our live support team for us to do that. They have additional tools to securely check the settings in your account and review the invoices as well.
Here's how to reach out to them:
- Click the Help menu in the upper-right-hand corner of QBO.
- Proceed to the Assistant tab.
- Type in "contact support" in the chat box and press Enter.
- Select Contact a human, then click Live Chat or Call me back.
- Type in a short description of your concern and click Continue.
- Choose between Callback or Chat.
The Community is always here if you need anything else.
