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MtnGrl
Level 2

Is anyone else having problems logging into QBO today?

I've cleared cache & cookies on my regular browser. I've tried other browsers. Got as far as receiving the code on my phone, but still it just 'spun' and gave me a white screen.

Anyone else having issues today?

 

2 Comments 2
MtnGrl
Level 2

Is anyone else having problems logging into QBO today?

Commenting on my own post from 2 days ago. What finally worked for me was connecting my VPN to a different server (both were US based, but I found a 'map' somewhere online that indicated the location I was using was having QBO problems that day). So, whether server location - or just coincidence - I was finally able to login.

Aldren18
QuickBooks Team

Is anyone else having problems logging into QBO today?

Thank you for sharing a solution with the Community, MtnGrl. I'm glad that connecting your VPN to a different server resolved your login issues with QuickBooks Online (QBO). Allow me to share an insight of what happened.

 

The challenge you have faced with logging into QBO is due to being linked to the specific VPN server you were using. Each server can have varying performance levels, and if the server is overloaded, undergoing maintenance, or experiencing connectivity issues, it hinders your ability to log in successfully.

 

If you encounter similar issues in the future, switching to a different server is a reliable and effective solution.

 

Furthermore, I recommend bookmarking these valuable resources for guidance on adjusting settings and activating features. By doing so, you can maximize your experience and unlock the full potential of your QBO:

 

 

Count on me for any assistance with your QuickBooks entries or financial transactions. Whether you have questions or need guidance, reply here or start a new thread in the Community. I’m dedicated to ensuring your QBO experience is smooth and successful.

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