Thanks for letting us know about this, orozco-b92. Sometimes, issues like this occur due to data problems on your system. I’m here to help you fix it.
Before we proceed, could you please let me know if you encountered any error messages while creating an invoice? Any screenshots or additional details would be greatly appreciated.
Currently, it seems that no one else is experiencing issues with creating invoices. You can check the QuickBooks status here: https://status.quickbooks.intuit.com/
In the meantime, I recommend refreshing your browser. If the problem persists, try opening a private window in your browser. This can help isolate the cache, which is often a common cause of unusual behavior.
Here are the shortcut keys:
- Mozilla Firefox and Microsoft Edge: Press Ctrl + Shift + N
- Google Chrome: Press Ctrl + Shift + N
- Safari: Press Command + Shift + N
If the problem continues, you can try using a supported browser that is available to you.
I'm always just a post away if you need help with managing your QBO. Feel free to leave a reply below, and I'll be happy to assist you.
