Is anyone else having trouble with check printing? Vender checks work sortof but paychecks do not align at all. I use the alignment tool and it isn't the same for both.

Hi Klutkenhaus,

Thank you for posting here in the Community space. I can help you fix the printing issue of your paychecks in QuickBooks.

If you use QuickBooks-compatible checks, ensure they are properly aligned when you print or reprint paychecks. We’ll show you how to fix the alignment in QuickBooks.

Here's how:

1. Go to Settings ⚙, then select Payroll Settings.
2. In the Printing section, select Edit ✎.
3. Select Paycheck on QuickBooks-compatible check paper.
4. Press Print paycheck and 1 pay stub or Print paycheck and 2 pay stubs.
5. Click Align check, then select Print alignment form to print a sample check.
6. Follow the instructions, then close the window.
7. Follow the instructions, then enter the letter and number that fits best. Here are some tips on how to adjust the alignment.
8. Select Save, then hit Done.

Additionally, make sure your printer is set up for QuickBooks so your checks align and print out correctly. We’ll show you how to use the print setup and align your printer settings through this link: Configure your print settings for printing checks in QuickBooks Online.

Feel free to hit that Reply button if you have additional questions about printing or processing paychecks. We'll be here to lend a hand. Have a great day ahead.  

My vendor checks printing cuts off the cents amounts on the stubs but is lined up on the actual check.  Cannot get it right.  Any help would be appreciated!

Tracey Clark

Thanks for joining this thread, Tracey 5.

You've come to the right place for assistance. I want to make sure your vendor checks print correctly in QuickBooks Online.

To rule out any browser related issues I recommend clearing the cache first. The cache is for collecting frequently used data and can sometimes cause certain viewing and performance problems if it becomes too full. Clearing it will remove anything that's preventing the checks to print properly. Here's how to get this done in Chrome for example:

1. At the top right, click More (three vertical dots).
2. Click More tools and then Clear browsing data.
3. At the top, choose a time range. To delete everything, select All time.
4. Check the boxes next to "Cookies and other site data" and "Cached images and files."
5. Click Clear data.

The following article provides similar steps for other browsers: Clear cache and cookies to fix issues when using QuickBooks Online

If the issue persists, the following article offers additional info about configuring your print settings for printing checks in QuickBooks Online.

Please don't hesitate to drop a comment below if you have any other questions. The Community always has your back.