Thank you for reaching out about adding custom fields to account records in QuickBooks Online (QBO) Plus. Your interest in customizing your financial tracking is awesome. Let me clarify the current capabilities and limitations regarding custom fields in this version of QuickBooks.
To provide you with the most accurate information, could you please clarify what you mean by account records? Are you referring to customers, vendors, or other accounts within QuickBooks? This will help me tailor my response to your specific requirements.
In QBO Plus, you can create custom fields for certain forms, such as invoices, sales receipts, and purchase orders. However, please note that these custom fields are limited to three per form type. If you're looking to customize other areas, like customer or vendor profiles, there are some options available, but they might not apply directly to account records under the Lists section.
To add a custom field to forms in QBO Plus, follow these steps:
- Navigate to Settings and select Custom fields.

- Click on the Add field.
- Type a name in the Name field.
- Select the All Sales forms or Purchase Order checkbox, or you can choose both.
- Tap Save.

If you need more advanced customization options, consider upgrading to QuickBooks Online Advanced. This version offers more comprehensive features for customizing various aspects of your QuickBooks setup, including greater flexibility for custom fields and other enhancements that may better meet your needs.
Additionally, you can check out this article to learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
I hope this information helps clarify the custom field options available in QBO Plus. While the customization capabilities may have some limitations, there are often creative ways to adapt the system to meet your needs. If you have further questions or need assistance with anything else, please don't hesitate to reply below. We're always happy to help you.