Is quickbooks online down? Keep getting thrown out

I've been trying to login into Quickbooks Online for over an hour and once I enter my password it acts like it is logging in but continues to go back to the login screen.  Was on with technical support for over 30 minutes with no resolution

Having the same issue. Glad it isn't just me.

Hi everyone.

I checked our records and found no issue in QuickBooks Online. But I can share some basic troubleshooting steps you can perform to fix any issues.

Usually, strange behaviors like blank screens are caused by the accumulated cache and cookies in the browser. You can try opening your account in a private window to rule this out. Check out the shortcut keys I've listed below:

• For Firefox or Microsoft Edge, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, press Command + Shift + N.

If it's working well, head back to your regular browser and then clear its cache to get rid of the junk files. If the same thing happens, you can use other supported browsers. 

If you need some resources while working with your books, please browse a topic here: Help Article page.

Feel free to contact the Community or me whenever you need help. Take care, and have a great day!

Having same issue... ugh!

Hi Abigale,

I am having the same issue and cannot switch between my companies.  I'm only having trouble with 2 of the companies and it says "Connection Failed" on my home screen next 2 those 2 companies.  Can you help?

Multiple people having issue of signing in.

Tech support told me this is a global issue and I logged the formal issue with tech support an hour ago.  there should be an official ticket open for the issue 

I was able to sign in just now. Hope it is working for everyone else!

Thanks for bringing this to our attention, everyone. Allow me to join the conversation and address your concerns about signing in to QuickBooks Online (QBO).

Lately, we've received numerous reports from users experiencing difficulties logging into QBO. Rest assured that our engineers are actively investigating this issue and are diligently working on a solution.

While the investigation is ongoing, I recommend everyone to get in touch with our customer support team so you'll be added to the list of affected users. This way, you'll receive email notifications about the case updates. To do that:

1. Go to the Help icon and choose the Search tab.
2. Select Contact Us.
3. Describe your concern and select Continue.
4. Choose between Chat with us and Have us call you.

I also appreciate you for sharing your issue with us today, @JaimiB31. As per checking, we don't have any open cases of being unable to switch between company files in QBO. If you've already performed the browser troubleshooting steps suggested by my colleague above, I recommend contacting our customer service team so they can look into it further and raise an investigation if necessary.

Moreover, please refer to this article if you need guidance in updating the card on file, changing your subscription, or simply viewing your billing history in QBO: Manage billing, payment, and subscription info in QuickBooks Online.

We greatly value your patience as we work towards a resolution. Please feel free to return to this discussion whenever you encounter any further issues when accessing your company file in QBO. We are here to assist you at all times.