Is the IOS Mobile App down? I can't believe I pay $1000 a year for this service and it has been down the last few days on my IOS version 18.5 Iphone 14 PRO Max.

I appreciate your efforts in trying the steps to address your concern, Jimholdeman. I understand how essential it is for you to use the QuickBooks Online (QBO) mobile app efficiently. I'll ensure that you receive the best assistance in addressing your concern.

Since the issue persists after trying the steps, you can contact our Live Support team for further assistance by accessing your account through a web browser. Our live support team is well-equipped to handle these situations and can conduct a screen-sharing session with you to investigate the matter in real time.

Here's how:

1. Sign in to your QuickBooks Online account.
2. Go to Help and choose the Search tab.
   
   
   
   
3. In the search field, enter the keywords related to your concern.
4. Click the Contact Us button at the lower part.
   
   
   
   
5. Please choose between the methods to connect with our support.
6. Please follow the on-screen instructions according to your selection.

In the meantime, you can once again access QBO through your web browser to avoid interrupting your business while our product engineers address this issue.

For detailed insights into the availability of comparison features in our mobile application, please refer to the following article: Compare Mobile App Features.

Once everything is up and running, discover how you can monitor the status of your invoices using the QuickBooks Online mobile app. I’ve included this article for reference: Track the Status of Invoices in the QuickBooks Online Mobile App.

Feel free to reach out below if you have any questions or additional concerns about your mobile application. We're here and ready to assist you further.

OK, I'll look into reaching out to Customer Service and start debugging a program that I already pay $1000 a year for... If would make sense if Intuit hired someone to debug their application instead of having customers that are paying for it have to debug it as well...

This is OBVIOUSLY a problem with the Mobile App and maybe compatibility problem or a corrupt account etc... INTUIT should fix this problem without customers having to complain before they look into it... I highly doubt I am the only person that this problem has happened to etc.....