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Oscarina4
Level 1

Is the system having any issues today? I can get in but none of the functions like Sales, Expenditures and Reports are working

I can get into the system but none of the functions in the left ha d side panel are working. I am trying to enter information into Sales and generate some reports and it does not take me to neither function

What is going on?

3 Comments 3
Fiat Lux - ASIA
Level 15

Is the system having any issues today? I can get in but none of the functions like Sales, Expenditures and Reports are working

Try opening your QBO account on any private/incognito browser.

KlentB
Moderator

Is the system having any issues today? I can get in but none of the functions like Sales, Expenditures and Reports are working

Hello there, Oscarina4.

 

I'll make sure that you'll be able to get back to work.

 

When you encounter strange behaviors like unresponsive pages, you can perform some basic troubleshooting steps to fix them. There are times that the accumulated files become corrupted causing errors and issues in the program. You can start by opening your QuickBooks company using a private or incognito window. Check out the shortcut keys below:

 

  • For Firefox or Microsoft Edge, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, press Command + Shift + N.

If it's now working well, go back to your regular browser and then clear its cache to delete the stored junk files. You can switch to other supported browsers to further isolate the issue.

 

Just add a reply below if you have any other concerns or questions. I'll always have your back.

Oscarina4
Level 1

Is the system having any issues today? I can get in but none of the functions like Sales, Expenditures and Reports are working

Thanks for the information but IT IS NOT working for me yet. I need to call Quicbooks and gave somebody walk me thru the solution. I am paying for a tool that doesn't work and I need it badly to do my job.

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