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DGM1
Level 1

Is there a reason Quickbooks is sending two emails with duplicate invoices to every client of mine?

This has been occurring for several weeks.

1 Comment 1
GlinetteC
Moderator

Is there a reason Quickbooks is sending two emails with duplicate invoices to every client of mine?

We can contact our Live Support to proceed with the next steps and gather more information about the issue, DGM1.

 

They are available to provide personalized assistance on the issue you are experiencing.

 

To connect with them, please follow these steps:

 

  1. Click on the Help option located in the upper-right corner of your screen.
  2. Navigate to the Search tab and type in the topic you need help with.
  3. Click on Contact Us to proceed.
  4. Enter the details of your concern and then select Continue.
  5. Finally, choose your preferred method of communication, either Chat or Callback.

 

Be sure to verify their support hours for prompt assistance.

 

Also, this article explains how to receive and record your invoice payments: Record invoice payments.

 

If you have further details about managing invoices, feel free to include them in your response. We're here to assist you with any other questions or concerns.

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