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Vanessa45
Level 1

Is there a way to retrieve a deleted journal ?

 
1 Comment 1
Bryan_M
QuickBooks Team

Is there a way to retrieve a deleted journal ?

A pleasant day to you, @Vanessa45.

 

Deleted journals won't be retrieved. We can only view the details through the Audit log and recreate it manually. Let me help you perform this.

 

You can follow these steps to view the deleted journal in the Audit log:

 

  1. Click the Gear icon and select Audit Log.
  2. Tap the Filter button and select All Users in the Users field.
  3. Select All Dates in the Date field.
  4. Under Events, mark the Transactions box.
  5. Pick Deleted/Voided Transactions in the Show field.
  6. Click Apply. Then, look for the deleted journal entry and View.
  7. Tap the added history and take note of the details.

Check out this article for more info: Use the audit log in QuickBooks Online.

 

Once done, recreate the deleted journal entry.

 

If you want to generate a report with a single or multiple entries, you can read this article: Print a journal entry report in QuickBooks Online.

 

Click the Reply button below if you have additional questions about retrieving deleted journal entries or QBO transactions. We'll reply as soon as possible. Thank you, and have a good one.

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