Is there a way to update multiple customers at once

Thanks for sharing this with us, Woodbrier13323.

I'm here to address your concern about updating multiple customers in QuickBooks Online (QBO).

Customers are set up individually, therefore, they can only be updated one at a time. The option to bulk update customers is a good way to save time. However, this is feature is unavailable.

For additional information about editing customer details, you can check out this article: 

•  Add and manage customers in QuickBooks Online. 
• Edit customer information.
  
  

QBO is constantly changing and evolving based largely on the suggestions and requests of users like yourself. I want you to get in the loop about the latest news and product developments in QuickBooks. That said, I encourage you to visit our Firm of the future site. To narrow down your search, you can go to the Product & Industry News tab.

Additionally, here's a link to help you with future tasks and tips when using QBO: Help Articles.

Visit the Community again if you need more help managing customers. I'm always here to extend my help. Wishing you the best of luck!

Hi Woodbrier13323,

Hope you’re doing great. I wanted to see how everything is going about updating multiple customers at once

that you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

Hi

As of July 2022, is there now a way to do this mass update? Still struggling to do manual updates in QBO 

Welcome to this thread, Sergio Siles.

I appreciate your effort in asking for updates regarding the option to update multiple customers simultaneously.

As of this writing, the said option is still unavailable. Our developers may need to review this. In the meantime, I encourage you to share your ideas and opinion regarding this feature through our feedback forum. This will help convince our engineers to prioritize in developing this option in the feature. This link will route you to the Feedback forum site: https://feedback.qbo.intuit.com/.

To get in the loop about the latest news and product developments in QuickBooks, I encourage you to visit our Firm of the future site. 

Please add a comment below for any additional questions about managing customers in QuickBooks. Have a good one. 

Hi,

you can develop a similar system like how the products can be updated in bulk with matching names. Customer with same names in the new import file can be matched and updated too, similar to what is done in products. Hope your developers can start working on this.

Thanks

Thank you for sharing your idea with us! We truly appreciate your feedback and value your input. 

We would love to hear more about how we can improve our products to supplement your needs. We encourage you to submit your suggestion to our product developer. Here's how to send feedback: 

1. Click the Gear icon in the upper-right corner.
2. Select Feedback under Profile.
3. Share your feedback.
4.  Click Next to submit.

Our product engineers will consider your suggestions, and you can always check the status of your request through this link: QuickBooks Online Customer Feedback. 

You can utilize this article for future reference: Customize reports in QuickBooks Online.

Thank you once again for sharing your thoughts with us! If you have any other QuickBooks-related questions, please post them in the Community. We are always available and eager to assist you with your inquiries. Have a wonderful day.

Unfortunately, making suggestions/providing feedback doesn't help as QBO is a dysfunctional program lacking the basic functions of the desktop version. This was understandable when QBO was new but it's been years. Very sad as it used to be the best product on the market for the small to medium user.