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ranger30106
Level 1

Issue after Quckbooks Desktop Enterprise R11 Update

How would I notify Intuit about an Error in the last mandatory update for QuickBooks Desktop Enterprise 2023 R11?
 
When converting a sales order to an invoice all of the custom field data in the lines gets lost. It also happens when you change the template.
 
I do not think that phone Support would help. They have the "it's not our problem you're doing something wrong attitude".
2 Comments 2
ranger30106
Level 1

Issue after Quckbooks Desktop Enterprise R11 Update

Update today fixed it

AileneA
Moderator

Issue after Quckbooks Desktop Enterprise R11 Update

Hello, ranger30106. 

 

It's wonderful news that you successfully resolved the issue and are feeling satisfied with the outcome. If you ever run into any other problems or have any further questions, our Community is always available to provide assistance. Don't hesitate to reach out to us at any time, as we're committed to helping you in any way we can.
 

Furthermore, feel free to check out these links as well to get more information about this newest version of QuickBooks Desktop:

 

 

Please don't hesitate to reach out if there's anything else I can do to assist you. I aim to provide you with the best possible service, and I'm always happy to help in any way I can.

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