Issue Escalation

Sadly,  there is no one to report anything to. They have made it that way on purpose.  They don't care, nor will they do anything about the poor and a lot of times abusive behavior of their employees

They will tell you here that they feel bad about your experience, or that that's not what they want you to experience and that they will pass along your complaint, but they really don't, as there is no one to send the complaint to that ACTUALLY cares.  

Sorry. 

Good Luck. 

Thanks for your response. That's very sad to hear! 

@kartkann 

Any specific concern?

What region did they mean?

It looks like that email id is not for customers based out of the US region. Here, the only way to escalate an issue is to call support and raise it to another support engineer.

@kartkann 

Where is your company located?

Do you have QBO US version or another region?