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contact196
New Member

issue with batch transactions

The option to Batch Transactions to Add multiple invoices at once it is not working.

1 Comment 1
ElykaJen_A
QuickBooks Team

issue with batch transactions

Hi, contact196.

 

I'd like to know more about the issue you're encountering. Did you get any specific error message when adding invoices? 

 

In the meantime, let's ensure that you meet these requirements so you can add multiple invoices in QuickBooks Online: 

 

  • Every line item must have its own invoice number, customer name, invoice date, due date, and item amount.
  • Each imported spreadsheet can include up to 1,000 rows.
  • You can import up to 100 invoices at once.
  • Positive charges can be added; discounted or credit-adjusted invoices are not included.


You can refer to the Batch Transaction page to verify all the invoices you've added contain complete details. Any incomplete invoices will be highlighted in red, requiring you to fill in the missing information before you can proceed. If the details are intact but you're still encountering issues, you can troubleshoot them using the steps outlined below.

 

Clearing your browser’s cache and cookies may help resolve the issue. Follow these steps for Google Chrome:

 

  1. Click the More icon (⋮) at the top right.
  2. Go to Settings > Privacy and Security > Cookies and Other Site Data.
  3. Select See All Cookies and Site Data.
  4. Search for "intuit" in the search bar.
  5. Remove all listed cookies by clicking Remove All Shown or the trash can icon.
  6. Restart Google Chrome to apply the changes.

If you're using a different browser, you can check the instructions below:

Feel free to get back to this thread with more information. We're just around to help. 

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