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zorkle
Level 1

ITEM NOT DEDUCTING FROM INVENTORY AFTER SALES

I have a challenge,  we made sales for an item that is available as inventory but after inputting the sales receipt the inventory is not reflecting the sales.

 

I also checked the Inventory Valuation Detail report and its not reflecting there as well.

 

How do i address this issue

1 Comment 1
Rustler
Level 15

ITEM NOT DEDUCTING FROM INVENTORY AFTER SALES

Assuming you have a subscription to plus or higher, have the inventory type item in stock, and used it on the sales receipt - that is the oddest thing I have heard of. The only thing I can think of to check, assuming the above to be true, is delete the sales receipt and redo it from scratch.

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