cancel
Showing results for 
Search instead for 
Did you mean: 
MAM85
Level 1

Item's Cost Change pop up

Hey friends,  I'm trying to figure out how to have the QB system prompt the user that when entering a bill and the item's original  cost changed.  Whether we want to update the cost automatically or make it a one time change.

 

My boss' computer has a pop up titled:

'Item's Cost Changed' 

In the details it states:

"You have changed the cost for: 'item'.  Do you want to update the item with the new cost?"

Has a do not display this message in the future Check box.

Yes or No

(See attached picture)

 

So my boss would like this pop up to show on another computer.

Is there a way to make this pop up show up again??

 

Solved
Best answer May 10, 2022

Best Answers
GebelAlainaM
QuickBooks Team

Item's Cost Change pop up

Hello there, @MAM85.  I can help you enable pop-ups for your product and services.

You can go to My Preferences page to enable it.

Here's how:
 

  1. Click Edit at the top menu bar.
  2. Choose Preferences.
  3. Select General.
  4. On My Preferences tab, uncheck the Turn off pop-up messages for products and services.
  5. Then select Ok.
     

Additionally, if want to make sure that your QuickBooks is updated. If you don't know how, please check this link: Update QuickBooks Desktop to the latest release

If you have any more questions or concerns, please don't hesitate to reach back out to me. Have a great day!

View solution in original post

3 Comments 3
GebelAlainaM
QuickBooks Team

Item's Cost Change pop up

Hello there, @MAM85.  I can help you enable pop-ups for your product and services.

You can go to My Preferences page to enable it.

Here's how:
 

  1. Click Edit at the top menu bar.
  2. Choose Preferences.
  3. Select General.
  4. On My Preferences tab, uncheck the Turn off pop-up messages for products and services.
  5. Then select Ok.
     

Additionally, if want to make sure that your QuickBooks is updated. If you don't know how, please check this link: Update QuickBooks Desktop to the latest release

If you have any more questions or concerns, please don't hesitate to reach back out to me. Have a great day!

MAM85
Level 1

Item's Cost Change pop up

GAH!!!   I just did a happy dance!!   THANK YOU!!!!

 

It wasn't the turn off pop ups

it was the one time pop up messages.  IT WORKED!!!

GebelAlainaM
QuickBooks Team

Item's Cost Change pop up

Hello, @MAM85. I'm so glad that we were able to help you resolve your concern today.

Rest assured that assisting and providing the right resolution for our valued customers is our top priority. If you have any questions about QuickBooks, you can always drop by and post your concerns I’ll make sure to address that as soon as I can.

Also, I added this article to your reference when checking the latest updates about the product: The QuickBooks Blog

I am hoping for your business to prosper. Have a great day!

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up