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Journal Entries not Connecting to Vendors

I am having to rebuild our books (due to too many accounting errors over 2 years) from QB desktop to QB online. Luckily, we do not have too many transactions to go through. I tried entering a single direct deposit transaction to multiple contractors with a journal entry making sure to list the vendor under the name column in the journal entry. 


After the journal entry is complete, everything is correct in the chart of accounts, but there is nothing linked to the vendor. Is there anyway to correct this myself in QB without having to submit and wait for a QB tech to do it and to also still have correct reporting for tax information? Do I need to look at multiple journal entries for transaction?


Thank you!

1 Comment 1
QuickBooks Team

Journal Entries not Connecting to Vendors

I appreciate your patience in fixing the errors, cas_bkkg.


The Journal Entry (JE) transaction will not reflect on the Vendor's Transaction List because JE is not a transaction entered in the + New  icon. This is how it works in QuickBooks Online.


If you wish to view the Journal Entry created, you can run a report and then customize the date and include the vendor's name or customer's name on the column. Here's how to create a Journal Entry report:


  1. In your QuickBooks Online company, go to the Reports menu.
  2. In the Reports page, enter in the search box "Journal".
  3. Click the Customize button and choose the Rows/Columns section and check the box for the Vendors.
  4. Then click Run Report.


Now, you can see there on the Transaction Type column that there is a recorded Journal Entry with a specific date and vendor. You can also save this report by clicking the Save customization button. Here's how it looks like after customizing:



Also, about the taxes you've mentioned. It is all recorded to QBO for the reporting and based on the process you did to your record outstanding transactions, it went well. Just to make sure that it has been assigned to the specific accounts, I suggest working with your accountant to review the entries you've made, since creating Journal entry bypass the norm in reconciliation.


If you need further assistance, you can always count me in. I'll be around the corner. Take care.

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