Keep getting error 176 when trying to update bank transactions. Password and login are correct, stopped working a few days ago and keep getting error 176

It's good to see you here in Community, @usertarin. 

I definitely want to help get your Online Banking feature up and running again. If your bank is connected to QuickBooks, this can be resolve by disconnecting and reconnecting your bank account.

To disconnect an account connected to online banking:

1. Go to the Banking or Transactions tab, then select Banking.
2. Select the tile for the bank account.
3. Tap on the pencil icon, then select Edit account info.
4. Check the box beside Disconnect this account on save. If QuickBooks is downloading new transactions, you won't see this option. Wait a few minutes for the update to finish and try again.
5. Hit Save and Close.

Once done, I recommend opening this guide on how to reconnect your account to QuickBooks Online. 

Error 176 falls into the category of a general script error. This needs to be reported directly to our engineers who will be troubleshooting the issue. This can take 8-10 business days or up to 21 business days. Once resolved, you’ll receive an email directly from them. 

To report the issue: 

1. From the Banking screen, click Report Issue within the error message.
2. Enter your name and email address and click Submit.

If you don’t see the option to escalate the issue yourself, I’d encourage you to give us a quick call so our phone agents can assist you through reporting this.

You also have the option to use web-connect to import a bank data file directly to QuickBooks. Here’s an article on how to upload bank transactions. 

Additionally, I suggest checking out the additional instructions from this article to isolate the issue: What to do if you get a bank error or can't download transactions in QuickBooks Online. 

Let me know if you have other questions managing your accounts in QuickBooks. You’re always welcome to share them with me. Keep safe and have a good one. 

This is still happening to me and it appears to be an ongoing issue with QB. What I need to know is, whether it is a bank issue or QB issue. I need to know who to yell at as this is completely stopping me in my tracks

@RichardMayea 

Try opening your QBO account on any private/incognito browser.

Same result

Thank you for raising your concern here in the Community, @RichardMayea.

Let me explain some details about error 176 and the steps you can take to get this fixed.

Before we start, may I know what bank is connected to your QuickBooks Online account? Any additional information can help us determine if there's an ongoing issue with the specific bank.

As mentioned by my colleague LollyNino_C above, error 176 falls under the category of a general script error and needs to be reported to our team so they can continue to troubleshoot the issue on their end. To report the issue, you can follow the detailed steps provided above.

That will send all the information our engineers need to look into the error you are receiving. Just to make sure I set the right expectations, this can take about 8-10 business days or up to 21 business days. The nice thing is that they will be in communication with you once it's resolved. 

In the meantime, you can manually import your bank transactions from an Excel file. This way, manage your transactions properly.

Come back to this post if you need further assistance about this. I'll be standing by to your response.

A little background. On Friday September 9th I received a message on the header of my QBO indicating that I had exceeded my usage included in my subscription. I checked and this was indeed a false message. This message did not seem to affect any my abilities. This message stayed about 2 hours after which my inability to connect to the CIBC ( Canadian Bank) began.