Located outside US-Credit card payment not working- on hold with customer support for 2 hours

amatarn · ‎May 16, 2021

I'm located outside US and trying to finalize taxes on turbo tax and make payment using US credit card it requires a US card for payment. Turbo tax says card could not be authorized though bank is approving payment. Called intuit customer support and waiting on the call for 2 hours and no end in sight. I do not have a local US number to request a call back and Intuit wouldn't accept a non US number to call back. Looking for a way to expedite...

ShiellaGraceA · ‎May 16, 2021

Thanks for posting, @amatarn.

I'll make sure you're able to pay your taxes. To get you in the right direction, I recommend contacting TurboTax Support. They'd be able to assist you with your concern.

Here's the link to reach out: What is the TurboTax phone number?

By consulting our TurboTax Support, you'll get options on what to do with your scenario.

I'm also attaching this article for your guide: Can I pay my TurboTax fees with a foreign credit or debit card?

Please know that you're always welcome to come back to this thread if you have questions with QuickBooks Online. I'll be around for you. Take care and have a great rest of the week.

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Located outside US-Credit card payment not working- on hold with customer support for 2 hours

Located outside US-Credit card payment not working- on hold with customer support for 2 hours

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