Lov Vision Accessibility Issues

The capability to modify your QuickBooks Desktop (QBDT) user interface is an important feature that can significantly improve user experience, Felicia. Let me provide you with some insights regarding this.

The only method for changing your QBDT interface is through the color scheme feature of the product.  I can see the importance of having this capability within the program. Therefore, I encourage you to submit a product request to inform our developers about the potential implementation of a dark mode layout in QBDT.

We strive to provide our customers with the best possible experience. To send a feedback, here's how:

1. Open your QBDT program.
2. Click the Help option, then select the Send Feedback Online option.
3. Toggle to the Product Suggestion and a pop-up window will display.
4. Write brief suggestions for your feedback.
5. Hit the Send Feedback button to send.

If you want to personalize your report's data and information, you can check out this helpful article for guidance: Customize reports in QuickBooks Desktop.

I'm all ears if you have other questions about changing the layout interface in QBDT. I'll make sure to help you out anytime.

@SheandL  You said: "I'd be glad to provide you with some insights regarding this functionality.

The only method for changing your QBDT interface is through the color scheme feature of the product."

When you provide somebody with insights regarding something, it typically means that you will be telling them something they do not know.

It does not mean that you will be parroting back what they have already stated to be the problem.

Thank you for the information!

Merely suggesting that a person with low vision should provide feedback and wait for potential changes is not a practical solution. I need to use QuickBooks effectively today, tomorrow, and in the future. Immediate action is required to improve its accessibility. 

My employer has gone to great lengths to accommodate my disability. I can work, be productive, and not have to go on Social Security Disability to survive.  I understand that unless you are disabled or love a person who is, nobody takes the time to process how their product "works" for disabled people. When people think about disability accommodations, the things that come to mind are ramps to enter buildings, Braille on signs, clear walkways, or providing TeleType services for deaf individuals. 

I've attempted to use the Windows 11 accessibility options with QuickBooks.  Yes, it will create a "dark mode" for QuickBooks. However, QuickBooks's interface does not adequately work with the Accessibility "contrast themes." I can see words better with a contrasting theme. However, the extra highlighting of the contrast themes does not provide box highlighting over hyperlinks or text entry areas with QuickBooks. I use an average of 16 other software products daily that have accessibility options included in their software. If I choose not to use the options provided by the software, at least the products work with the Windows accessibility options.

I won't ask my employer to switch from QuickBooks to another accounting software product with accessibility options. I also will not ask my employer to fund the cost of having an assistant who can view QuickBooks come to my work-from-home location and assist me with my duties.

My inability to use the software my employer prefers is distressing to me and anyone else who needs disability accommodations for the product. I filed a Federal Civil Rights Discrimination complaint against Inuit/QuickBooks today. Before hiring me, my employer chose this product; they did not know a top-rated and industry-standard product would not have some accessibility tool. Intuit has decided not to add accessibility options. The company needs to provide customers with this information before they choose the product. Instead of waiting for a suggestion to take hold, I'd be thrilled if QuickBooks had a disclaimer that it does not provide any disability access options, and a user who needs them will need to rely on the options their computer offers. 

On Monday, I will collaborate with my employer to create a new workflow for my duties that does not use QuickBooks. The miserable part of this situation is that I report directly to my company's Chief Financial Officer.

I've attached a screenshot of what QuickBooks looks like when I use the Windows accessibility tool. Due to client confidentiality, I can't show the parts of the product I struggle with on the customer screens.

Providing me with links to other help guides on customizing a system I can't VIEW fails to acknowledge the fact that I stated I have a vision disability. I apologize for the misspelling in my post title. It should say, "Low Vision Accessibility Issues."

Merely suggesting that a person with low vision should provide feedback and wait for potential changes is not a practical solution. I need to use QuickBooks effectively today, tomorrow, and in the future. Immediate action is required to improve its accessibility. 

My employer has gone to great lengths to accommodate my disability. I can work, be productive, and not have to go on Social Security Disability to survive.  I understand that unless you are disabled or love a person who is, nobody takes the time to process how their product "works" for disabled people. When people think about disability accommodations, the things that come to mind are ramps to enter buildings, Braille on signs, clear walkways, or providing TeleType services for deaf individuals. 

I've attempted to use the Windows 11 accessibility options with QuickBooks.  Yes, it will create a "dark mode" for QuickBooks. However, QuickBooks's interface does not adequately work with the Accessibility "contrast themes." I can see words better with a contrasting theme. However, the extra highlighting of the contrast themes does not provide box highlighting over hyperlinks or text entry areas with QuickBooks. I use an average of 16 other software products daily that have accessibility options included in their software. If I choose not to use the options provided by the software, at least the products work with the Windows accessibility options.

I won't ask my employer to switch from QuickBooks to another accounting software product with accessibility options. I also will not ask my employer to fund the cost of having an assistant who can view QuickBooks come to my work-from-home location and assist me with my duties.

My inability to use the software my employer prefers is distressing to me and anyone else who needs disability accommodations for the product. I have filed a Federal Civil Rights Discrimination complaint against Inuit/QuickBooks today. Before hiring me, my employer chose this product; they did not know a top-rated and industry-standard product would not have some accessibility tool. Intuit has decided not to add accessibility options. The company needs to provide customers with this information before they choose the product. Instead of waiting for a suggestion to take hold, I'd be thrilled if QuickBooks had a disclaimer that it does not provide any disability access options, and a user who needs them will need to rely on the options their computer provides. 

On Monday, I will collaborate with my employer to create a new workflow for my duties that does not use QuickBooks. The miserable part of this situation is that I report directly to my company's Chief Financial Officer.

I've attached a screenshot of what QuickBooks looks like when I use the Windows accessibility tool. Due to client confidentiality, I can't show the parts of the product I struggle with on the customer screens.

Providing me with links to other help guides on customizing a system I can't VIEW fails to acknowledge the fact that I stated I have a vision disability. I apologize for the misspelling in my post title. It should say, "Low Vision Accessibility Issues."