Mailing Database

We truly value your vigilance in bringing this matter to our attention, @KJS2299. Rest assured, we will eliminate any confusion and guarantee the security of your personal information.

At Intuit, we prioritize privacy and security in all our operations. By safeguarding customer information, we protect your clients and enhance your business's resilience. Our data is securely stored on Intuit-managed systems, fortified by advanced security protocols, reliable storage safeguards, and strict physical access controls to ensure protection at every level.

Since you receive a letter at your address that isn’t meant for you, just ignore it. It was probably meant for someone else or sent to you by mistake. It’s best to not pay attention to it, as it may contain information intended for another person.

To remove or update the mailing address associated to your company, it's best to reach out to our live support team. They have the necessary tools and resources to assess your situation effectively and can provide you with step-by-step instructions to resolve your issue directly.

For immediate assistance, check the designated support hours to reach our representatives. It’s essential to connect during these times to ensure you receive the prompt service you deserve.

Feel free to reach out to our Community for assistance in updating your mailing address. We prioritize the accuracy of your information and the protection of your privacy.

Hello Jayneus,

I think you are talking about something else. I am not trying to get a loan. I am trying to figure out why Intuit has my address listed for another entity that I cannot find proof actually exists. I am asking Intuit to review their database and come back to me with how B-BAR', 'INC - B@LLS BAR (the @ symbol should be the letter "A" but apparently this board is censored against bad words) is associated with my mailing address.It isn't about my details, it is the details of another entity associated with my mailing address. I look forward to your response regarding the address mix-up

Securing your personal information, such as your email address, is our utmost priority, KJS2299. Let me share some tips on how you can handle this matter.

To begin, Intuit will not share your personal information with third-party entities. If you're unsure if this email is verified or is coming from Intuit, please know that:

• We’ll never ask for your personal information in an email.
• Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
• Any link we send you in an email will always be for an intuit.com address.

If this email address is confirmed as a phishing scam, please report it to our security team by following these steps:

1. Go to the Privacy and Security website.
2. Click Contact Us.
3. Look for Report a fake email (or phishing email) and click on it.

Additionally, you can access this material to learn more about how you can spot fake emails: Identify suspicious activity, phishing scams, and potential fraud.

Furthermore, you can visit this article to help you how you can protect your account: Security notices.

The Community Forum is here to assist you with any questions about protecting your account or anything related to QuickBooks, KJS2299. We are always happy to help.

@JayneusCaesarR  @IrizA  Guys.

@KJS2299  is saying that they received a physical piece of mail from QuickBooks that was intended for another company.

They are not talking about e-mail.

They want to stop receiving physical mail that is intended for other companies, and are questioning the integrity of your physical mailing list.

Exactly! I am not sure where the disconnect is. I have a piece of paper that came from the US Post Office to my mailbox which has my correct address on it BUT the intended recipient is a name (company name) that doesn't appear to exist. I know this happens with LinkedIn profiles where a fake profile and someone will associate that profile with my business and then LinkedIn will send mail to our business addressed to that fake person (this is well-documented). What can Intuit do about fake companies? My ask is to be able to speak with an Intuit representative, give that individual the address, then have that address cross-referenced in their mailing database to figure out how it got there in the first place.

Thank you for raising this privacy concern, KJS2299. We are committed to addressing it properly to avoid any confusion. Allow me to help you direct with our Live Expert Team.

To begin, our Live Support Team has the necessary tools to gather more information and take action on this alarming issue. Below are the steps on how to contact our Live Support Team for prompt assistance. 

Here’s how you can contact them:

1. Click on the Help (?) icon located in the top right corner.
2. Choose the Search tab.
3. Select Contact Us, and pick the topic provided to connect with the right expert.
4. Once selected, you can choose your preferred method of communication—either through a Callback or by starting a Chat.

To ensure prompt responses, please check the best support hours to reach our representatives.

Additionally, you can visit our Privacy and Security page to share your experience related to the security concern. Providing your feedback through email helps ensure the issue is properly documented and addressed.

If have questions or need guidance in preparing and filing your tax in QuickBooks, you can refer to this article: Most common year-end questions for QuickBooks Online.

Please know that our Community team is always available to provide you with timely assistance, for your additional needs and inquiries. Just click on Reply whenever you need help.

Jayneus, this really isn't a promising response. If this letter was meant for someone else at my address then something is not being safeguarded, clearly my address. The whole point is to figure out how this mistake happened and caused an invitation letter addressed to a different company but sent to my address so please check the address for the company mentioned and verify it or make sure it is even a real company and not a spam company. Second, if this was not a mistake and was sent to my address but for another company then I am eager to find out why a different company has registered my mailing address with Intuit. I do not need to update my mailing address, I need Intuit to contact the company and have them update their address. Please confirm when this has happened so I do not receive erroneous mailings for this entity. In the world of spam mailings please have Intuit take ownership of this situation and find a solution and not just sweep it under the trolling rug by suggesting the letter be ignored.