Welcome to the Community, MACMAM.
I've got your point. Having the option to enter the receipt under the Bill Payment or Pay Bills screen makes it easier to ensure that all receipts are entered in QuickBooks Online.
For now, it isn't possible to record the receipt directly from the Bill Payment page. You must exit it and create a bill for that specific credit card transaction.
As a workaround, open a new tab for the bill and Bill Payment screen. This way, you can easily input the receipt if it's missing.
Here's how:
- Go to the + New icon.
- Hover your mouse over to Bill, then right-click and choose Open link in new tab.
- Repeat the same steps to open a new tab on the Pay Bills screen.
- You can switch between tabs as shown in the image below to enter bill or check the bill payment screen.
- Refresh the Bill Payment page once you enter or create a new bill to display the transaction.
Additionally, you can use the Upload your receipts feature for faster recording and tracking of your receipt. This will generate a transaction for you to review. Check out this article for more details: Upload your receipts to QuickBooks Online.
If you have any further questions about your account, please leave a comment below. I'm always available to assist.