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Respectfully, that's not true. I have 5 company files and only one company file does not display the memorized transactions that were not entered upon opening the company file. It makes no sense for QB to show memorized transactions in a list, but not the currently due ones!
Thank you for getting back to this thread, @HSLI. I understand how frustrating it must be to see memorized transactions not displayed as expected in one of your company files, especially when your other files are functioning properly. I have prepared troubleshooting steps to help restore your workflow.
Since this is an unusual behavior in one of your company files, I recommend running the Verify/Rebuild data tool. This process can help detect any system errors or damaged data in your company file. It also ensures your QuickBooks software runs smoothly.
First, let's verify your company data:
- Go to Window, then select Close All.
- Click File, choose Utilities, then hit Verify Data.
Next, here's how to rebuild your company file data:
- Navigate to File, then Utilities, and select Rebuild Data.
- QuickBooks will prompt you to create a backup before rebuilding your company file.
- Click OK.
- Select where you want to save your backup, then click OK. Do not replace another backup file.
- Enter a new name in the File name and select Save.
- When you get the message "Rebuild has completed", hit OK.
If you get the same result after performing these steps, I suggest using the QuickBooks Tool Hub fix common data problems.
Please don't hesitate to return to this thread to let us know how it goes or if you need any further assistance. We're always here to help you in any way we can.
