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Doingitbetterprssurewashing
Level 1
posted
‎February 28, 2022 07:26 PM
last updated ‎February 28, 2022 7:26 PM

Merchant

I have had my merchant services account closed and now I have a balance of 1500$ sitting there and none from QuickBooks or greendot can tell me anything. They just blame each other. But this is only after I had been approved and using this account with my cash card for 4 days . Why close it and keep my money?? I have read online this has happen a lot. Something has to be done about this!! Any advice??

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1 Comment 1
Archie_B
QuickBooks Team
QuickBooks Team
‎February 28, 2022 08:38 PM

Merchant

I'll get you to the right person who can help you, Doingitbetterprssurewashing.

 

While I'm unable to access your account, I recommend contacting our Payments Support Team to help you review the account. Your merchant account shouldn't be closed or deactivated unless you've requested it.

 

You may use this link to reach them: Contact Payments or Point of Sale Support.

 

I've added these articles you can use as reference:

 

Please let us know how it goes or if you still have other questions about it. I'll be around if you need help. Have a wonderful day!

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