Merging Duplicate Items in a Work Order

Hello there, @Jose72.

We appreciate your suggestion about adding the same items that create a new line item. Please add your vote for this one by sending a feature request within QuickBooks. We're actively working to enhance our platform and provide the best experience for our users.

Here's how:

1. Go to the Help menu and then select Send Feedback Online.
2. Choose Product Suggestion.
3. Add the type of feedback.
4. Type in your feature suggestion.
5. Once done, click Send Feedback.

Additionally, we’ve collated resources to help our customers perform any POS tasks easily. I encourage checking out this article to be guided with the process: QuickBooks Point of Sale (POS) FAQ.

Let me know in your reply if you have any other further questions about managing items. I'd be glad to help you out. Have a good one. 

Thanks for the reply! To confirm, there isn't a setting or version of Quickbooks that would allow me to have this set up? 

So that if I have an item in a work order and add the same item above, it automatically merges and shows the quantity as 2?

Thanks again.

I appreciate your response and for getting back to this thread, @Jose72. Allow me to clarify and confirm things for you.

You're absolutely correct. At present, there isn't a particular configuration or QuickBooks version that directly supports the arrangement you want.

Hence, if you include an item within a work order and subsequently insert the identical item above, it merges automatically and displays the quantity as 2.

In the meantime, you may consider the suggestion given by DebSheenD. 

To find out more about QuickBooks Desktop Point of Sale, you may check out this resource to learn about setting up and making the most out of QuickBooks: QuickBooks Desktop Point of Sale User Guide.

If you have any questions or need further assistance, please don't hesitate to ask. Your success is relevant, and I'm here to help.