I went to run my quarterly MI unemployment report and the balance owed was $0 which I knew was incorrect. I then noticed a new Payroll items account had been added on 2/20/25 with the title above. This had a small balance owed. After spending HOURS on the phone with QB payroll agents (with less than stellar results) and doing my own research I finally got my report printed correctly. What I found was that QB had installed this account on the recent update and apparently disabled my original UI account. So what happened was a small amount was going in to the new account and NOTHING into the original account. So my balances were all messed up. I contact my state UI agency and asked if I was supposed to be paying this "wage base increase" and was told NO. So I am very frustrated with QB right now for wasting almost 2 days trying to get this mess sorted out. I just want others to be aware - check your payroll liability balances!
