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Hi there, @dbl001.
Currently, migrating the data from QuickBooks Self-Employed to QuickBooks Desktop for Mac is unavailable. But if you still wish to download the transactions, the download icon can be found beside the search bar.
If the download icon cannot be seen, I'd recommend doing a basic troubleshooting there might be a cache issue. Here's how:
Login to your QuickBooks Online account through a private or incognito window. This browser window doesn't use the existing cache files, which makes it a good place to find out if there's an issue with the browser.
The first step is accessing QuickBooks Online through the private or incognito window.
Let's use these shortcut keys to get started:
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Google Chrome browser: Ctrl + Shift + N
- For Safari Browser: Command + Shift + N
If it works, return to your regular browser and clear its cache. If not, use other supported web browsers. The current one you're using may have a temporary issue with QuickBooks. Utilizing a new browser allows you to get back to working order.
Additionally, I'd like to leave this article to learn how to export your receipts: Export receipts from QuickBooks Self-Employed.
If you have more questions about managing your data or banking, don't hesitate to click the reply button. I'm always around to help!
